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Stackers Australia

<p><span style="text-decoration:none;" id="isPasted">Yes &#x2014; you have 30 days from the date of order to return most items, for any reason. Change-of-mind returns are refunded as a gift card, a $14.95 restocking fee deducted (see &quot;What if I&apos;ve just changed my mind?&quot; below). If your item arrives faulty, damaged, incorrect or missing, we&apos;ll fix it at no cost to you &#x2014; see below.</span></p>

Yes — you have 30 days from the date of order to return most items, for any reason. Change-of-mind returns are refunded as a gift card, a $14.95 restocking fee deducted (see "What if I've just changed my mind?" below). If your item arrives faulty, da

Do you offer refunds or exchanges?

Refunds and Returns

What payment methods do you offer?

Can I cancel my order?

How do I apply promo/discount codes?

Can I change my delivery address after placing an order?

The item I want is out of stock

Order

I ordered a pre-order item and in-stock items. Will they ship together?

My pre-order has been delayed. What happens now?

Pre-Order

When will my order be dispatched?

How long does delivery take?

Shipping and Delivery

My item arrived faulty. What do I do?

My item arrived damaged, incorrect or with something missing. What do I do?

How long do refunds and gift cards take?

Can I get a cash refund for a change-of-mind return?

Is there a fee for change-of-mind returns?

What if I've just changed my mind?

What if a fault appears after my 30-day return window?

What materials are used in Stackers?

How do I clean my Stackers jewellery box?

Care & Materials

What is Stackers Australia Rewards?

How do I join Stackers Australia Rewards?

How do I earn points?

How do I redeem my points?

Do my points expire?

I haven't received my rewards points. What should I do?

How do I request removal of my data from the Rewards program?

Stackers Australia Rewards

Do you sell gift cards?

How do I redeem my gift card?

Does my gift card expire?

Are there any fees on gift cards?

I received a gift card after a return — is it different to one I bought?

Can I exchange my gift card for cash?

I haven't received my gift card, or think it's been lost. What do I do?

How do I check my gift card balance?

Gift Cards

Do you offer refunds or exchanges?Updated 8 days ago