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Stackers Australia

<p dir="ltr" id="isPasted"><span style="text-decoration:none;">Gift cards can&apos;t be redeemed or refunded for cash, except where required by law.</span></p>

Gift cards can't be redeemed or refunded for cash, except where required by law.

Can I exchange my gift card for cash?

Gift Cards

What payment methods do you offer?

Can I cancel my order?

How do I apply promo/discount codes?

Can I change my delivery address after placing an order?

The item I want is out of stock

Order

I ordered a pre-order item and in-stock items. Will they ship together?

My pre-order has been delayed. What happens now?

Pre-Order

What is Stackers?

Why is my jewellery still tarnishing inside my Stackers box?

How does the Stackers system work?

Are Stackers jewellery boxes made with anti-tarnish lining?

What's the difference between Stackers Classic and Supersize?

Can I mix Classic and Supersize layers together?

What's the best Stackers starting set?

Do you offer monogramming in Australia?

Product

When will my order be dispatched?

How long does delivery take?

Shipping and Delivery

Do you offer refunds or exchanges?

My item arrived faulty. What do I do?

My item arrived damaged, incorrect or with something missing. What do I do?

How long do refunds and gift cards take?

Can I get a cash refund for a change-of-mind return?

Is there a fee for change-of-mind returns?

What if I've just changed my mind?

What if a fault appears after my 30-day return window?

Refunds and Returns

What materials are used in Stackers?

How do I clean my Stackers jewellery box?

Care & Materials

What is Stackers Australia Rewards?

How do I join Stackers Australia Rewards?

How do I earn points?

How do I redeem my points?

Do my points expire?

I haven't received my rewards points. What should I do?

How do I request removal of my data from the Rewards program?

Stackers Australia Rewards

Do you sell gift cards?

How do I redeem my gift card?

Does my gift card expire?

Are there any fees on gift cards?

I received a gift card after a return — is it different to one I bought?

I haven't received my gift card, or think it's been lost. What do I do?

How do I check my gift card balance?

Can I exchange my gift card for cash?Updated 4 months ago